Access your claims phone numbers online if you have questions about your coverage or need to file a claim.

Please be aware that, as a result of Hurricane Ian, the Florida Office of Insurance Regulation has issued an emergency order that extends grace periods, limitations on cancellations and nonrenewals, and other consumer protections to ensure the public health, safety and welfare of Florida policyholders. In addition, FEMA has authorized National Flood Insurance Program insurance company partners to pay claims based on adjuster reports along, without a signed proof of loss by the policyholder. A policyholder may still submit a signed proof of loss later if they have additional covered costs or expenses or if they disagree with the adjuster’s report.

FDA Services has developed a readiness guide, Storm Proof: Plan for Every Possible Path, which is updated for 2022 and includes both preparation and post-storm tips, lists and other valuable insurance-related information.

Survivors may be eligible to receive assistance for uninsured and underinsured damage and losses resulting from Hurricane Ian. If you have homeowners, renters or flood insurance, file a claim as soon as possible. Federal assistance may not duplicate benefits for losses covered by insurance. If your policy does not cover all of your disaster expenses, you may be eligible for federal assistance. For additional information about what is covered, consult the Federal Emergency Management Agency’s website and/or this brochure.

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