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FDC2018 General FAQs

What are the dates of FDC2019?
The dates for FDC2019 are June 27-29, 2019. This year's dates do no conflict with Father's Day Weekend!
What are the future dates for FDC?
You spoke and we listened! The 2019 to 2023 Florida Dental Conventions will not be held during Father's Day weekend!
- October 15-18, 2020 - Orlando, FL in conjunction with the American Dental Association Annual Meeting
- June 24-26, 2021
- June 23-25, 2022
- June 29-July 1, 2023
How do I reserve a room?

Gaylord Palms Resort & Convention Center
To make a reservation for FDC2019, click here or contact the hotel directly at 407-586-2000. The room rate is $199 per night and includes free self-parking.
You can earn Marriott reward points during your stay at the Gaylord Palms; however the hotel's policy is that you cannot use your points toward your stay during FDC.
What is the parking information for FDC?

Free remote parking will be provided at for FDC attendees not staying at the Gaylord Palms at a convenient, non-congested location. There is limited parking at Gaylord Palms and there is a self-parking charge of $22 per day for attendees parking at Gaylord Palms that are NOT staying at Gaylord Palms. The valet charge is $29 per day. FREE Shuttles run every 15-25 minutes from the remote parking location.

*** Self-parking is FREE for attendees that are staying at the Gaylord Palms***
Where is FDC located?

Gaylord Palms Resort and Convention Center
6000 W. Osceola Parkway, Orlando, FL

For Reservations, click here or call 407-586-2000.
What is the FDC cancellation policy?

Registration/Course Cancellations and Transfers

A CANCELLATION refers to any termination of course, workshop, event or complete registration at FDC. A TRANSFER refers to the movement of an individual out of one course, workshop or event and into another course, workshop or event.

Cancellations/Refunds

All cancellations and/or requests for refunds for FDC2018 must be made in writing and received postmarked by June 8, 2018. All complete registration cancellations are subject to a service and handling fee in the amount of $30 per cancelled registrant. Refunds are paid to the individual whose name appears at the top of the check or on the credit card used to pay for registration. Please allow up to six weeks after the meeting for refunds to be processed. No cancellation refunds for FDC2018 courses, workshops, events or complete registrations will be honored for any reason after the June 8, 2018 deadline.

Transfers

On-site transfers will not be allowed for any limited-seating sessions (such as workshops). On-site transfers will be allowed for lecture courses if space permits. If an individual wishes to transfer into another session on-site, that individual must pay for the difference in cost of the new session. Please see a registration agent on-site to inquire about course transfers. Reimbursement for on-site transfers will be processed at the same time as cancellations and refunds.
What do I do if zero credits are assigned to my scheduled session?

Continuing education criteria are assigned by the Florida Board of Dentistry, not FDC. The Florida Board of Dentistry bases credits on the education content provided and the length of the course. Courses that are not scientific in nature (NC) do not qualify for continuing education. If you would like to attend a different session that is offering CEC credit, simply make the change online to your schedule prior to attending the event, or to make changes to your schedule on-site, visit Onsite Registration.
What is your policy on service animals?

If you require an Emotion Support Animal (ESA) please contact FDC prior to arriving to the event. FDC will require current documentation (not more than one year old) on letterhead from a licensed mental health professional stating (1) the attendee has a mental health-related disability listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM IV); (2) having the animal accompany the attendee is necessary to the attendee’s mental health or treatment; (3) the individual providing the assessment of the attendee is a licensed mental health professional and the attendee is under his/her professional care; and (4) the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued. This documentation may be required as a condition of permitting ESA’s to accompany attendees. Under the Americans With Disabilities Act, ESA’s are not given the same rights and exemptions as Service Animals and approval of ESA’s in public areas and businesses are at the discretion of those entities. If prior approval is not given by FDC, attendees will be asked to remove the ESA from the event.

Before The Meeting

How can I register?

You can register for FDC in one of two ways:

1) Online – Online registration is highly recommended if you are paying by credit card (Visa, MC, Discover & American Express only).

2) Mail – Mail registrations must be submitted using an official FDC pre-registration form. Forms must be filled out completely and form of payment (check, money order, or credit card information) must be enclosed. Pre-registration forms can be found in the FDC registration brochure or on the registration section of the FDC website.

Florida Dental Convention
Attn: Meeting Assistant
545 John Knox Road, Ste. 200
Tallahassee, FL 32303

Unfortunately, fax capability is not available.
When does registration open?
FDC2019 Registration will open March 1st
Can I update or add courses to my registration after it has been submitted?

Online registrants can update their registrations to add as many courses as they like. They will need their Registration ID and last name found in their confirmation email to do so. Payment for the additional courses is expected at the time of addition.

Mail-in registrants need to call customer service at 850.807.4997.
What if I need to cancel a course or my registration?

A cancellation refers to any termination of a course, workshop, event or complete registration at FDC. All cancellations and/or requests for refunds for FDC2018 must be made in writing and received postmarked by June 8, 2018. All complete registration cancellations are subject to a service and handling fee in the amount of $30 per cancelled registrant. Refunds are paid to the individual whose name appears at the top of the check or on the credit card used to pay for registration. Please allow up to six weeks after the meeting for refunds to be processed. No cancellation refunds for FDC2018 courses, workshops, events or complete registrations will be honored for any reason after the June 8, 2018 deadline.
What if I want to change a course I already registered for?

FDC2018 course and workshops may be changed online up until the day of the course. However, onsite pricing will apply after June 8th and is subject to course availability. Onsite transfers will not be allowed for any limited seating sessions (such as workshops). Onsite transfers will be allowed for lecture courses if space permits. If an individual wishes to transfer into another course onsite, that individual must pay for the difference in cost of the new session. Please see a registration agent onsite to inquire about course transfers. Reimbursement for onsite transfers will be processed at the same time as cancellation refunds. Allow up to six weeks after the meeting for cancellations and refunds to be processed.
Are course, workshop and event registration transferable to another person if the person who registered cannot attend?
Yes, if the person is eligible to take the course. You must make changes online or by calling 850-807-4997.
If I register by mail and do not have an email address, will my registration confirmation be sent by U.S. mail?
NO- If you mail your application and have an email address you will get a confirmation email. If you do NOT have an email address then you will not receive any kind of confirmation. You will have to go to the pre-registered scanning stations at the Gaylord Palms in the City Hall lobby and type in your last name into the computer. You will then click on your name and your badges will print automatically.
Will I receive handouts at each course?

In an effort to be more environmentally friendly, we will not print handouts for the courses. In advance of the meeting, we will provide course handout materials online for you (around June 1st.) These materials can be downloaded, printed, or saved to your handheld device and brought with you to the meeting. Please keep in mind that not all speakers provide us with handouts. We will make all handout information available for all courses for which we receive materials from the speaker.

During The Meeting

How do I get my CE?

CE verification is automatically provided for all attendees. To receive CE credit for course attendance, attendees must scan their badge upon entering and exiting the course. The system will then calculate the amount of time an attendee is present and award the credit appropriately. In order to receive 1 hour of CE credit, an attendee must be present in a course a minimum of 50 of the 60 minutes.

All FDC2018 verified course attendance will be automatically submitted to CE Broker for Florida licensed dentists and hygienists on their behalf no later than July, 21, 2018. Your CE certificate will list all purchased courses, however credit will not be reported to CE Broker for NC course codes. Partial course attendance will not automatically be listed on your CE certificate. Partial credit will be added no later than July 21, 2018. Each state varies on what is accepted for CE and those courses can be self-reported to CE Broker after the event, should your organizing BOD accept those courses.

Questions? Contact FDA Marketing Coordinator, Brooke Martin, at 850.350.7103 or bmartin@floridadental.org.
How can I get a certificate of the CE credits I earn at FDC?
Attendees will be emailed their FDC2018 CE certificate automatically by June 25, 2018. Attendees can also obtain a printed CE verification certificate at any time after the end of the course. During the convention, CE stations are located in the Exhibit Hall through Saturday until 2 p.m. or on the classroom level on Saturday from 2-6 p.m. CE certificates can be accessed for free online on the FDC website until Sept. 1, 2018. After that date, there is a cost to obtain a CE certificate.

Please note that only credit for full course attendance will be automatically added to your CE certificate. Credit for partial course attendance will be added to attendees' CE certificates no later than July 21, 2018.

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